#BCCC2020

#bellcountycomiccon

FAQs

AUG 3 & 4   -  BELL COUNTY EXPO CENTER  -  10 AM to 6 PM

  

ADMISSION/REGISTRATION AREAS:

How can I order admissions/Tickets?


A – At the top of the page there is a “Buy Tickets” link. Just click the link and it'll take you right to the sales page!




Can I buy admissions at the door, or do I have to buy them in advance?


A - You can buy them at the door, but you would not get the pre-order discounts, or incentives. So, while you can purchase at the door, it's cheaper to do so online ahead of time!




What do the VIP admissions get me?


A - Generally (and this changes for each show, so be sure to check the details on the VIP Page) VIP admissions get you in to the show both days. It also gets you into the con before everyone else on Saturday and Sunday, as well as a big bag of loot and exclusives hand-picked for our VIPs. Any celebrity-specific packages include access to special VIP Events with our Guests! Please check the description on that package's sales page before you purchase any package, it will have the most detailed description of what's included along with your admission!




What happens if a Celebrity cancels, and I bought a Celebrity Specific VIP Admission, Photo Op or Autograph?


A - These are automatically refunded and you do not have to do anything. For VIP Admissions refunds, if you still want to attend the show, you must re-purchase new Admissions or VIP Admissions! All Photo Ops or Autographs for canceled Guests are automatically refunded, you do not need to do anything.




When I go to purchase a celebrity VIP it does not give me the option of a specific day. When will my photo-op and autograph session be?


A - Whichever session is easiest for you! One week prior to the show, the guest schedule will be available on our website, and you can plan which session you'd like to attend. There's no need to select it in advance unless the package is sold day specifically in the title.




What is the deadline for ordering advanced admissions?


A - Generally, you can purchase advanced admissions online until the final day of the event.




I ordered my admissions a month ago, but still have not gotten them in the mail!


A - No admissions are actually mailed to you. You should have gotten a PDF file e-mailed to you. You print that PDF confirmation out, bring it with you to the show, and we’ll take care of everything there! You’ll want to head to the “REGISTRATION” kiosks in Hall A upon arrival at the convention.




I don’t have a printer! I can’t print out the PDF! I never got the e-mail! I lost the PDF! Will I not be allowed into the show?


A - Don’t worry, everything is fine! Just bring your ID and the email address you used to purchase the admission and everything will be taken care of at the “REGISTRATION” kiosks in Hall A upon arrival at the convention.




I didn’t actually buy the admission, my mom did, and I don’t have ID. How do I get into the show?


A - Don’t worry, all the info about the admission is on file. Just head to the “REGISTRATION” kiosks in Hall A upon arrival at the convention and someone there will help you out.




Will the admissions sell out?


A - It is possible. Buying your admissions in advance will save you a lot of headaches!




Can I re-enter the show if I leave?


A - Yes you can! Your admission is good for the whole day, or the whole weekend (depending on what kind of admission you bought. Keep in mind though that if the show is full, the Fire Marshal sometimes institutes a "One in one out" policy. So until some people leave the con, no new people will be allowed in. The way to beat that is with a VIP Admission! VIP admission holders don’t have to wait in that line.




What’s the difference between buying the admissions in advance and buying them at the door?


A - The admissions are cheaper online than at the door. We offer pre-order discounts for attendees who support the convention early.




The name on my admission isn’t mine. Will I have trouble getting into the event?


A - No. The name on your admissions bears no factor in your admittance. Your admission will be validated based on the unique confirmation code on each admission. Just present the scannable admission at the door and you'll be just fine!




I lost or never received my admissions. How can I get another copy?


Have no fear! Reach out directly to info@bellcountycomiccon.com and we will be able to assist you.




I cannot print my admissions. Can you help?


A - If you need help printing your admissions we recommend you ensure you have the latest version of Adobe Reader. Your admissions are pdf files and need Adobe in order to open. Alternatively, you can bring a digital copy of your admission, we can scan your unique confirmation code off of a digital device.




I can’t make the show at all. Can I get a refund?


A - No, all admission for Bell County Comic Con are non-refundable. Also, all talent is subject to change, so no admission refunds are given for guest cancellations (Photo Ops, Autographs and specific guest VIP Admissions are automatically refunded if a guest cancels).




I’ve been charged for more admissions than I ordered. How do I get a refund for the extra charge?


A - Most likely, what you’re seeing is a pending only charge that will drop on its own in 2-3 business days. If you received an error message while attempting your purchase and had to re-submit your information your bank or card issuer might have temporarily held those funds. Typically, these charges will drop in 2-3 business days but please contact your card issuer to find out when they can release the hold on those pending only charges. If the charges do not drop off after a week, please contact us at info@bellcountycomiccon.com and we will be happy to resolve the issue for you.




What’s the deal with the free children’s admission?


A - Children ages 3 and younger are admitted to the convention free of charge. All children must be escorted by an adult guardian.





AUTOGRAPH/PHOTO-OP AREAS:

Are there any hotels in the area that I can stay at while in town?


A - Check our Travel Page – Coming Soon!




Is there parking in the area and how much is it?


A - There’s a lot! We do not charges for parking at the Bell County EXPO Center. The Sheriff’s Posse will be directing parking flow. We do ask that if you are coming as a group, please carpool whenever possible to conserve as much space as possible. We want everyone to be able to park in a free space and not have to pay for parking elsewhere in the event we fill up. More parking info can be found on the Travel Page - Coming Soon.





PROGRAMMING QUESTIONS:

Is there a Costume/Cosplay Contest?


A- Yes! We have both an adult and kid's costume contest! Anyone ages 13 and up can sign up for the Bell County Comic Con Adult Costume Contest on Saturday afternoon at the Info Booth inside the Lobby of Hall B. Be sure to sign up before 1:00PM on Saturday!

The BCCC Kid's Costume Contest takes place on the Sunday afternoon for kids 12 and under. No need to sign up, just show up 30 minutes before the scheduled start time at the Main Stage in Hall C! Be sure to check the Programming Schedule for more details!




Are there any panels going on at the convention?


A - Of course! Check the Programming Page closer to the show dates for a list of panels and panel times.




Is there an extra charge to attend a panel?


A- Generally, no. As long as you’re an attendee of the show, you can attend any panel, Q&A, or contest! Though there may be additional charges for nighttime events, parties, screenings, performances or special events. Be sure to check out the details on the Programming Page and Special Events Page.




I’m a guest, or Artist in Artist Alley, or Publisher, and I would like to host my own panel. Is that possible?


A- Yes! Please email info@bellcountycomiccon.com for more information.





TRAVEL QUESTIONS:

Are there any hotels in the area that I can stay at while in town?


A - Check our Travel Page – Coming Soon!




Is there parking in the area and how much is it?


A - There’s a lot! We do not charges for parking at the Bell County EXPO Center. The Sheriff’s Posse will be directing parking flow. We do ask that if you are coming as a group, please carpool whenever possible to conserve as much space as possible. We want everyone to be able to park in a free space and not have to pay for parking elsewhere in the event we fill up. More parking info can be found on the Travel Page - Coming Soon.





GENERAL QUESTIONS:

Is there a Costume/Cosplay Contest?


A- Yes! We have both an adult and kid's costume contest! Anyone ages 13 and up can sign up for the Bell County Comic Con Adult Costume Contest on Saturday afternoon at the Info Booth inside the Lobby of Hall B. Be sure to sign up before 1:00PM on Saturday!

The BCCC Kid's Costume Contest takes place on the Sunday afternoon for kids 12 and under. No need to sign up, just show up 30 minutes before the scheduled start time at the Main Stage in Hall C! Be sure to check the Programming Schedule for more details!




Are there any panels going on at the convention?


A - Of course! Check the Programming Page closer to the show dates for a list of panels and panel times.




Is there an extra charge to attend a panel?


A- Generally, no. As long as you’re an attendee of the show, you can attend any panel, Q&A, or contest! Though there may be additional charges for nighttime events, parties, screenings, performances or special events. Be sure to check out the details on the Programming Page and Special Events Page.




I’m a guest, or Artist in Artist Alley, or Publisher, and I would like to host my own panel. Is that possible?


A- Yes! Please email info@bellcountycomiccon.com for more information.





ARTIST ALLEY QUESTIONS:

Are there any hotels in the area that I can stay at while in town?


A - Check our Travel Page – Coming Soon!




Is there parking in the area and how much is it?


A - There’s a lot! We do not charges for parking at the Bell County EXPO Center. The Sheriff’s Posse will be directing parking flow. We do ask that if you are coming as a group, please carpool whenever possible to conserve as much space as possible. We want everyone to be able to park in a free space and not have to pay for parking elsewhere in the event we fill up. More parking info can be found on the Travel Page - Coming Soon.





VENDOR BOOTH QUESTIONS:

Is there a Costume/Cosplay Contest?


A- Yes! We have both an adult and kid's costume contest! Anyone ages 13 and up can sign up for the Bell County Comic Con Adult Costume Contest on Saturday afternoon at the Info Booth inside the Lobby of Hall B. Be sure to sign up before 1:00PM on Saturday!

The BCCC Kid's Costume Contest takes place on the Sunday afternoon for kids 12 and under. No need to sign up, just show up 30 minutes before the scheduled start time at the Main Stage in Hall C! Be sure to check the Programming Schedule for more details!




Are there any panels going on at the convention?


A - Of course! Check the Programming Page closer to the show dates for a list of panels and panel times.




Is there an extra charge to attend a panel?


A- Generally, no. As long as you’re an attendee of the show, you can attend any panel, Q&A, or contest! Though there may be additional charges for nighttime events, parties, screenings, performances or special events. Be sure to check out the details on the Programming Page and Special Events Page.




I’m a guest, or Artist in Artist Alley, or Publisher, and I would like to host my own panel. Is that possible?


A- Yes! Please email info@bellcountycomiccon.com for more information.





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